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Casino Cashier Chips & Guest Service Pro
Job in
Town of Italy, Penn Yan, Yates County, New York, 14527, USA
Listed on 2026-06-26
Listing for:
Royal Caribbean Group
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Casino, Customer Service Rep, Bilingual -
Entertainment & Gaming
Casino, Customer Service Rep
Job Description & How to Apply Below
Location: Town of Italy
- Two years cash handling experience in a customer contact position within the casino, hotel, banking or related industry
- Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively
- Ability to communicate effectively and tactfully with guests, department heads and shipboard crew members to resolve problems and negotiate resolutions
- Ability to count chips and paper currency quickly and accurately
- Ability to operate coin counters, chip mechanism, 10 key adding machine and related equipment
- Ability to perform basic math functions with regard to counting chips, cash, coins, and preparing reconciliation reports
- Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and or related programs
- Completion of high school or GED required; university degree preferred
- Recognize and possess the ability to count coins and paper currency in U.S. Dollars quickly and accurately
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