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Customer Service Specialist - French Speaker

Job in Town of Italy, Penn Yan, Yates County, New York, 14527, USA
Listing for: hlpy
Full Time position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, French Customer Service, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below
Location: Town of Italy

We are on the lookout for a highly motivated customer service professional to join our dynamic team, optimize our processes, and help us set new industry standards for excellence.

Responsibilities
  • Be part of an operational contact structure for managing clients in case of difficulties, such as vehicle breakdowns.
  • Oversee the digital support process, intervening where necessary.
  • Ensures the success of support via chat or voice channels and/or by connecting directly with our network of suppliers.
Requirements
  • Total availability for shifts 24h 7/7
  • Based in Italy
  • C1/C2 in French (both written and spoken)
  • Previous experience in operations and/or customer service will be a plus
  • Team spirit!
  • Previous experience with CRM systems (e.g. Salesforce, Hub Spot or similar)
  • The role is fixed-term for 6 months with possibility to confirm in the role
  • This role is shift-based and requires occasional night and weekend shifts
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