Technical Service Engineer; f​/m​/x - Italy

Technical Service Engineer (f/m/x) - Italy

We have revolutionized allergy diagnostics and have been operating successfully in more than 90 countries for over 10 years with our diagnostic products and patented technologies. Our products help clarifying allergies in a single step – for humans and animals alike. Allergies are diagnosed in a highly specific manner so that patients receive help by their specialist in no time. We increase quality of life, enable personalized treatment, advance research and relieve our health system.

We offer you:

Permanent full-time position (40h):
Flexible working hours with long-term security

Attractive compensation:
Competitive salary package, car allowance, and additional health insurance

Innovative work environment:
Be part of a dynamic, fast-growing company with modern structures

Development opportunities:
Support for further training and professional qualifications

Team culture: A motivated, supportive team and a positive working atmosphere

Modern equipment:
Up-to-date IT tools and technology to support your work effectively

Maintenance and servicing: Performing regular maintenance and repair work on laboratory equipment and systems to ensure optimal performance and extended service life

Fault diagnosis: Identifying and analysing technical faults in devices and systems, troubleshooting, and carrying out the necessary repairs

Installation and commissioning: Installing and commissioning new equipment, including training laboratory personnel in its proper use and operation

Customer support: Providing technical assistance and advice to customers, ensuring a high level of service and satisfaction

Documentation: Accurately recording all work carried out, including service reports and technical documentation

Spare parts management: Managing the procurement, replacement, and stock of spare parts as needed

Quality assurance: Ensuring all equipment meets relevant quality standards and compliance regulations

Logistics: Coordinating the delivery and installation of equipment to laboratories or medical practices

Sales support: Supporting the sales team through participation in national trade fairs and congresses, as well as maintaining close collaboration with sales colleagues

Your profile:

Completed training in electrical engineering, medical technology, mechatronics, or a comparable technical qualification

Proven experience in the maintenance and repair of laboratory diagnostic equipment, ideally within the medical technology or laboratory sector

Strong technical aptitude with the ability to quickly understand and diagnose complex systems

A self-motivated, solution-focused approach and a high degree of personal initiative

Excellent communication skills, both when engaging with clients and collaborating within a team environment

Willingness to travel extensively across the UK and flexibility to support a variety of customer sites as required

Solid IT proficiency, including MS Office, service software, and experience with laboratory or practice information systems

Based in Italy with willingness to travel and a valid drivers licence

We offer a competitive, market-aligned salary. Your individual compensation will be based on your experience and qualifications.