IT Manager

Responsibilities

• Serve as main point of contact on all IT-related matters.
• Identify opportunities for improvement and make constructive and innovative suggestions for change.
• Manage the process of change, driven by the Group, effectively and by following the Project Governance’s best practices.
• Manage resources in IT local Dept.
• Responsible for Annual Country IT Budget.
• Assist in the implementation and major modifications to the infrastructure of the Country.
• Oversee the respect of the Security rules (i.e. GDPR) at the Country level as established by the Corporate Security Department.
• Oversee the administration and maintenance of the Company's infrastructure.
• Responsible for fixed and mobile Country Network.
• Oversee all help desk activities (performed by 3rd parties) at the Country level.
• Oversee troubleshooting and interventions and provide experienced support when necessary.
• Respond to escalated help desk issues or divert them to the European Support Teams.
• Maintain vendor relationships and manage the local purchase of hardware and software products, within the Group’s policies and international agreements.
• Ensure that company assets are maintained responsibly.
• Communicate effectively with internal clients to identify needs.
• Effectively communicate relevant IT-related information to superiors.

• Bachelor's degree in IT or related field.
• 5+ years of IT management experience.
• Strong IT infrastructure and operations management skills.
• Expertise in network administration, cybersecurity, and GDPR compliance.
• Excellent communication and problem‑solving skills.
• Project and change management experience preferred.

• Community: authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Working Environment: modern offices with break/relax areas for your well‑being in the center of Milan. Enjoy our extraordinary planning of activities, such as Annual Convention, team buildings, etc.
• Work‑life balance: smart working and flexible hours.
• Culture of empowerment, learning & growth: you will have the tools, space and opportunity to learn, innovate and lead.
• Meaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora and LVMH products.
• Work that brings fulfillment: from delighting clients every day, to inspiring our industry at large, every action makes a difference.
• Sephora Stands: positive social and environment impact activities organized by our “Sephora Stands” committee.