Campus Manager

Overview

The Campus Manager, Site Operations owns the overall operations for one or more Vantage data center campuses and directly manages a team of Critical Facilities Engineers (CFEs) and their manager-level positions. The manager interfaces with Operations Director, Reliability Engineering, Design Engineering & Construction, Health & Safety, Security and other resources to manage the overall campus.

• Manage the operations and engineering functions at the property to safely and effectively operate machinery and building systems.
• Oversee the site team to ensure a high‑level customer experience and operational excellence.
• Ensure availability and capacity targets are achieved and maintained for data centers and technical infrastructure.
• Encourage and foster a team‑oriented environment through positive feedback.
• Hold employees accountable for preventive and corrective maintenance of facilities equipment.
• Resolve customer issues quickly and efficiently and maintain high satisfaction.
• Understand building system performance, recognize deficiencies immediately and respond to operational and emergency situations.
• Ensure adequate training for all facility engineers and other personnel on electrical, mechanical equipment, system maintenance, repairs and operation.
• Implement Vantage policies on site relating to safety, security, quality, and information systems.
• Document crisis management processes and apply them when necessary.
• Collaborate with Vantage Operations at the country level on all aspects of maintenance activities of technical installations.
• Implement best practices for smooth customer project implementation, completing projects in accordance with contracts and agreed prices.
• Schedule, coordinate and oversee all maintenance vendors during maintenance and break‑fix events.
• Ensure personnel safety while protecting the facility’s critical equipment.
• Develop required MOPs/SOPs and enforce them.
• Maintain compliance with regulatory elements and Vantage operations best practices.
• Deploy tools and systems in collaboration with Vantage Operations and Vantage ICT.
• Evaluate site continuity levels of service regularly and develop action plans to improve them.
• Organize maintenance activities in accordance with the annual preventative maintenance program.
• Support day‑to‑day activities in relation with Vantage Operations and company stakeholders.
• Manage relationships between Vantage Operations, customers, and third‑party suppliers/vendors.
• Participate in capacity usage follow‑up and roadmap definition for future growth.
• Monitor energy quality at the supplier's point of delivery and overall site usage.
• Improve Power Usage Efficiency (PUE) and report progress to the country level.
• Track contract application and SLA performance with suppliers/subcontractors.
• Manage and evaluate performance reviews for all employees in the organization.
• Prepare operational and capital portions of the Site Operations budget.
• Promote ISO certification goals on the site and support Vantage Quality & Safety Manager.
• Produce reliable reports, data, and metrics in accordance with company requirements.
• Maintain all documentation related to the operational activities of the site.

• Bachelor of Science degree in Electrical, Mechanical, or Technical background, or equivalent experience.
• 10+ years of experience in facility/plant engineering and maintenance supervision, strongly preferred.
• 7+ years of direct managerial experience and interpersonal skills, strongly preferred.
• Experience in Data Center or Critical Infrastructure industries, strongly preferred.
• Experience and knowledge of physical security in a critical environment, preferred.
• Strong verbal and written communication skills; ability to communicate internally with team members and externally with vendors and service providers.
• Italian and English language proficiency required.
• Proven track record of managing through periods of significant people, process and technology change.
• Excellent planning and organization skills with the ability to manage conflicting priorities and meet tight deadlines.
• Ability to work effectively in cross‑functional collaboration to achieve shared goals and deliver business objectives.
• Acceptable travel less than 5%, occasionally for training purposes.

• Above‑market total compensation package.
• Comprehensive health, welfare, retirement, and paid leave benefits exceeding local expectations.
• Benefits, recognition, training and development opportunities throughout the year.

Vantage Data Centers is an Equal Opportunity Employer.