Store Manager - Chieti

Responsibilities

• As a leader within Sephora Italy, the world's most beloved Beauty Community, you will:
• Ensure the achievement of the store's financial performance (budget and target attainment).
• Coordinate commercial and organizational activities within your store (promotions, events, new product launches, CRM campaigns).
• Manage the store's profit and loss statement (inventory discrepancies, operating costs, personnel costs) and propose new strategies to optimize cost categories.
• Analyze and drive KPIs related to customer behavior (store traffic, average transaction value, units per transaction, etc.).
• Manage the stockroom, maintaining optimal stock levels in accordance with product replenishment cycles and merchandising strategies.
• Implement company procedures (regulations, safety procedures) and commercial policies (pricing, promotions, communication) established by central departments.
• As the leader of your store, you will manage Sephora Specialists (Department Managers), managerial figures specializing in welcoming customers and engaging them on the sales floor.
• Collaborate with your Area Manager and the HR department in designing customized internal career development programs.
• Create a climate where people are motivated to do their best to help the organization achieve its objectives.

• Minimum of 3-4 years of experience in similar roles, preferably within dynamic, multinational retail environments.
• Knowledge of key commerce KPIs, and confidence in budget management, analysis, and daily reporting.
• Agility, dynamism, and problem‑solving skills.
• Strong results orientation.
• Demonstrated ability to manage a complex and sizable team, guiding them toward objectives and fostering a positive and collaborative team spirit.
• A strategic vision: see ahead to future possibilities & translate them into breakthrough strategies.

By staying results‑oriented and proactive in this fast‑paced and dynamic environment, you’ll contribute to the success of Sephora.

• Community: authenticity embraced, with the strength of our differences fueling our collective spirit.
• Culture of empowerment, learning & growth: you will have the tools, space and opportunity to learn, innovate and lead.
• Working environment: enjoy our extraordinary planning of activities, such as Annual Convention, team buildings, etc.
• Meaningful rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora and LVMH products.
• Work that brings fulfillment: from delighting clients every day to inspiring our industry at large, every action makes a difference.
• Sephora Stands: positive social and environmental impact activities organized by our “Sephora Stands” committee.