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Senior Service Desk Agent – Retail & POS Solutions; Milano

Job in Town of Italy, Penn Yan, Yates County, New York, 14527, USA
Listing for: Horsa Group
Full Time position
Listed on 2026-10-06
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 29000 - 32000 USD Yearly USD 29000.00 32000.00 YEAR
Job Description & How to Apply Below
Position: Senior Service Desk Agent – Retail & POS Solutions (Milano)
Location: Town of Italy

Horsa Group cerca un Service Desk Agent di 2° livello da inserire presso la sede di Milano. Sarai responsabile di gestire incident e problemi su software e hardware, con focus su POS e dispositivi di negozio, assicurando risoluzioni rapide e qualità del servizio.

Potrai guidare le risorse junior, definire piani di formazione e contribuire al miglioramento continuo, partecipando a progetti nazionali e internazionali nel settore retail e IT.

Questa posizione di Senior Service Desk Agent – Retail & POS Solutions (Milano) presso Horsa Group potrebbe essere il tuo prossimo passo.

Il nostro team sta crescendo e cerchiamo un Senior Service Desk Agent – Retail & POS Solutions (Milano) a Town of Italy, NY, United States.

Questa posizione di Senior Service Desk Agent – Retail & POS Solutions (Milano) è disponibile presso Horsa Group.

Position Requirements
10+ Years work experience
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