Design; XD , Product Design - Design

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Bank of America’s Experience Design (XD) team creates world‑class end‑to‑end digital experiences that are intuitive, innovative, engaging and inclusive. The team is a multidisciplinary design organization with expertise across product design, content design, design research, design operations and design technology.

Bank of America is looking for an Experience Designer (XD) I who will be responsible for the execution and craft delivery for an interdisciplinary product design team that delivers strategic and tactical solutions in support of Business and Consumer Banking experiences.

• Design, optimize and deliver useful and elegant, best‑in‑class digital experiences working from a multidisciplinary, holistic perspective from concept to execution and implementation.
• Apply a broad range of product design capabilities across user experience and visual design to craft complete product and experience solutions.
• Partner with a diverse set of project stakeholders and cross‑functional teams – including product management and engineering.
• Collaborate with product design, content design, design research, design operations and design technology across the team.
• Design developer‑ready low‑to‑high‑fidelity artifacts, developer‑ready assets and prototypes.
• Deliver exemplary solutions leveraging and anticipating internal and external best practices and methods.
• Design digital experiences across web, mobile web and native apps (iOS and Android).
• Support evaluative testing, from rapid user testing to usability studies, and leverage user research and insights to refine and enhance the customer journey.
• Evaluate and benchmark existing product and service experiences.
• Participate actively in design critique and be available as a resource to other designers.
• Work on multiple designs/projects, managing time and expectations with stakeholders across the organization and Experience Design, staying knowledgeable on project and product details.
• Respect standards, reflect our design system patterns in work and contribute to best practices while also helping with innovative digital, technology and AI experiences.
• Use excellent visual, communication and storytelling skills; demonstrate thought leadership by challenging the status‑quo, presenting independently and navigating questions, conceiving, pitching, executing creative ideas, patterns and standards.

• Craft world‑class software solutions, deliverables or reporting within time, scope and budget by following established XD frameworks and practices.
• Provide ongoing support throughout the end‑to‑end product‑development lifecycle.
• Communicate effectively and engage with teammates, partners and stakeholders.
• Act independently when incorporating feedback and complete tasks with support.

• 3+ years of industry design experience in a role demonstrating multidisciplinary product design, with a portfolio showcasing proven expertise.
• Experience designing multi‑channel consumer‑facing apps, responsive web and complex systems, user, e‑commerce and transactional experiences.
• Expert understanding of user‑centered design principles and best practices and rapid ideation processes like Lean UX, Design Sprints and Agile.
• Track record of working with cross‑functional product development and design teams to ship customer‑facing digital products.
• Ability to design with a design system and within brand guidelines.
• Experience utilizing quantitative and qualitative data to inform and inspire design.
• Experience leveraging AI agents or assistants in production.
• Highly proficient in design and design‑to‑code tools such as Figma, Copilot, Lovable and Claude Code.
• Recognized as a partner by engineering and product manager peers.
• Self‑motivated problem solver with a strong work ethic, reliable issue resolution and time‑management skills with an intense focus on achieving results.
• Works…