Transaction Management Operations Analyst k) Payroll Processing

• Perform moderately complex transaction processing and reconciliation with medium to large monetary impact
• Respond to moderately complex client inquiries through numerous channels
• Analyze and resolve moderately complex transactions requiring escalations and exceptions
• Identify risks and process improvement opportunities
• Receive and process incoming Non-Qualified Contribution payrolls
• Process manual enrollments and miscellaneous process requests
• Correct incoming files for plan rejects
• Follow established procedures, audit, and regulatory guidelines
• Work with Plan Sponsors, Customer Service Managers, and supporting areas
• Monitor assigned plans on a scheduled basis
• Support 401(k) and Non-Qualified Deferred Compensation plan transaction processing

• Highly organized
• Self-starter attitude and demonstrates initiative
• Ability to multi-task and handle multiple projects in a short time period
• Exceptional attention to detail and ability to hold others accountable without direct supervision
• Flexibility to handle a variety of tasks and projects independently
• Strong written and verbal communication skills; ability to influence, challenge, and negotiate
• Proven ability to provide comprehensive solutions to complex needs and/or problems
• Ability to prioritize and meet established deadlines
• Proficient Microsoft Excel and Word skills
• Excellent verbal and written communication skills
• Ability to adapt to a changing environment
• Familiarity with 401(k) products and MLII/iGate applications
• 40 hours per week
• 1st shift
• College degree preferred

Demonstrates strong transaction processing and reconciliation skills, particularly in 401(k) and Non-Qualified Deferred Compensation plans, while maintaining exceptional attention to detail and the ability to manage multiple projects effectively.

• Transaction Processing
• Reconciliation Skills
• 401(k) Products Familiarity
• Microsoft Excel Proficiency
• Strong Communication Skills

• Transaction Processing
• Reconciliation
• Payroll Processing
• Data Analysis
• File Correction

• Highly Organized
• Self-Starter
• Attention to Detail
• Flexibility
• Ability to Multi-Task

• 401(k) Plans
• Non-Qualified Deferred Compensation
• Client Inquiries
• Process Improvement
• Regulatory Guidelines

• Microsoft Excel
• Microsoft Word
• MLII/iGate Applications