Monitoring Tools Engineer

Genesis
10 is currently seeking a Monitoring Tools Engineer for a contract position with a Global Financial Institution located in Chandler, AZ, Jacksonville, FL, or Pennington, NJ. This is a 10+ month contract opportunity.

We are seeking an experienced Monitoring Tools Engineer to support and enhance enterprise-wide monitoring platforms. This role focuses on improving monitoring and operational readiness by implementing accurate thresholds, alerts, and dashboards using tools like Dynatrace and Splunk. The ideal candidate will serve as a trusted technical resource to reduce mean time to repair (MTTR) and prevent incidents from reaching production.

• Implement and manage Dynatrace and Splunk monitoring across a large portfolio of applications
• Implement and manage Dynatrace Synthetic Monitoring
• Design, configure, and optimize monitoring events, alerts, dashboards, and thresholds
• Partner with Production Support and Engineering teams to maximize the value of monitoring tools
• Provide guidance to application teams on instrumentation and monitoring strategy
• Lead demos, training sessions, and knowledge-sharing forums to drive adoption
• Develop supporting documentation and training materials
• Ensure monitoring supports effective incident management and operational processes
• Work a weekend 2nd shift on East Coast hours, including Friday and Saturday

• 3+ years of hands-on experience configuring and troubleshooting Dynatrace components
• 3+ years of hands-on experience configuring and troubleshooting Splunk components
• 2+ years in a production systems engineering and/or support role
• Experience with operational scripting and process improvement
• Strong understanding of application architecture, databases, networking, and system interdependencies
• Knowledge of OS (Windows/Unix) based infrastructure services, processing, monitoring, and shell scripts
• Experience with both Unix and Windows operating systems
• Familiarity with IT operations processes (e.g., ITIL)
• Strong written and verbal communication skills
• Proven ability to work independently and manage multiple priorities in a fast-paced environment

• Bachelor of Science in Information Technology (BSIT) or similar
• Background as a Systems Administrator (SA), DBA, or Middleware Engineer
• Experience with Site Scope, Catchpoint, and App Dynamics
• Experience supporting enterprise-scale, globally distributed environments
• General knowledge of large-scale data sets, DNS, BIND, IPsec VPNs, and NAT
• Knowledge of Windows Batch, VBScript, Power Shell, or vSphere PowerCLI

$63.68 - $71.68 per hour

Genesis
10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.