Customer Service Representative

This range is provided by Judge Direct Placement. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$47,000.00/yr - $53,000.00/yr

Direct message the job poster from Judge Direct Placement

My client is seeking a Customer Service Representative in the Pennsauken, NJ area. This innovative company is committed to delivering exceptional products/services to their customers. We are looking for a dedicated Customer Service Representative to ensure that their customers receive top-notch service.

COMPENSATION: $$22.00 to $25.50 per hour

MUST HAVE: High school diploma or equivalent; college degree preferred

MUST HAVE: 3+ years of proven experience in customer service or a related field

RESPONSIBILITIES:

- Build and maintain strong relationships with customers through exceptional communication and problem-solving

- Respond to customer inquiries, concerns, and complaints promptly and professionally via phone, email, or in-person

- Process customer orders accurately and efficiently, ensuring on-time delivery

- Develop in-depth knowledge of our products/services to assist customers effectively

- Resolve customer issues and concerns effectively, escalating complex issues to the appropriate department

- Gather customer feedback and insights to improve our products/services and overall customer experience

- Maintain detailed records of customer interactions and transactions

EDUCATION AND EXPERIENCE:

- High school diploma or equivalent; college degree preferred

- 3+ years of proven experience in customer service or a related field

- Strong interpersonal and communication skills, both written and verbal

- Excellent problem-solving abilities and a customer-focused mindset

- Proficiency in using office software, including Microsoft Office Suite

- Prior experience supporting senior executives is a plus

- Competitive salary 20.

- Health, dental, and vision insurance 21.

- Paid time off and holidays 23.

- Collaborative and inclusive work environment

#JDP

• Seniority level Associate

• Employment type
  
  Full-time

• Job function
  
  Customer Service
• Industries Manufacturing

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