Appliance and Refrigeration Repair Technician; Franklinville, NJ

Appliance and Refrigeration Repair Technician

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day.

• Great hourly rates – $18 - $30 / hourly base rate, depending on experience, certification and location.
• Benefits – Comprehensive set of medical, dental, and vision benefits with an employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Each eligible employee may receive up to $4,000 annually towards the cost of dependent tier health coverage, prorated throughout the plan year.
• 401k match – Opportunity to contribute to a 401k plan with an employer match on before‑tax contributions; 100% on the first 3% of salary.
• More ways to earn – Technicians can earn additional performance bonuses & sales incentives throughout the year.
• Year‑round work – With Sears’ large scale and wide product range, technicians are cross‑trained and kept busy year‑round.
• Expert training – The Sears Technical Institute has trained tens of thousands of repair technicians in the past 60 years.
• Peer mentoring – Onboarding buddy and mentor technicians help you grow your skills.
• Career advancement – Many paths to advance and cross‑train; our average tenure is over 12 years.
• Tools provided – Sears supplies a company vehicle, uniforms, specialty tools, a mobile phone & an industry‑leading app that eliminates paperwork and provides technical support.

• Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves, with high quality and efficiency.
• Deliver excellent customer experience that consistently exceeds expectations.
• Provide customers with value‑added solutions that help make their homes cleaner, more comfortable & protected.
• Maintain the company truck well‑organized and help manage parts efficiently.
• Perform other duties as assigned.

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing & repair tools.
• Experience repairing and diagnosing a variety of home appliances preferred.
• Ability to follow directions and processes for quality workmanship.
• Ability to use a smartphone, including part ordering, and to work with a mobile app.
• Successfully pass a background & drug screen.
• Valid driver’s license for the state(s) in which you work.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written technical text to answer questions, solve problems, and complete job tasks.
• Excellent verbal and written communication skills; ability to read, write, and speak English.
• Physical capacity:
  Constantly lift, carry, push, or pull up to 20 lbs (frequently 50 lbs; occasionally 100 lbs). Constantly reach outward, handle objects, stand, walk, sit, type on a keyboard. Frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl. Occasionally reach above shoulder.
• Ability to drive an automatic transmission vehicle.

1 – 2 Years Experience

Road Warrior (75% or more)

Franklinville, NJ 08322, United States

• Business:
  Sears Home Services – In Home
• Job Function:
  Repair/Installation
• Employment Category:
  Regular, Full‑time
• Compensation:
  Not disclosed
• Additional Compensation:
  Not disclosed

Equal Opportunity Employer / Disability / Vet.