Warehouse Research Solutions Associate

Posted Monday, February 16, 2026 at 5:00 AM

At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC Super Store and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices.

B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy environment. Make your move to B&H today!

Warehouse Problem Solver

The Problem Solver is responsible for signing off on all incoming merchandise shipments in the warehouse. As a vital part of the warehouse support team, the Warehouse Problem Solver inspects the merchandise to ensure B&H has received what it was supposed to receive and in expected condition. Once the inspection is complete the employee records the shipment as received into the Warehouse Management system and then B&H releases payment to the vendor.

Also investigates any discrepancies in the product flow whether through Pick Module, Shipping or Racking departments.

• Troubleshooting all issues that arise in the receiving department with merchandise
• Research product information to conduct investigations on discrepancies
• Ensure there is always quality testing in the warehouse
• Documents complaints on vendors such as missing packing slips or missing bar codes

• As assigned by the manager

• Must be able to multitask and work in busy warehouse environment
• Extended periods of standing/walking
• Ability to resolve pallet math and strong attention to detail and analytical thinking
• Strong computer knowledge is required
• Must be able to operate a hand scanner to enter data into a Warehouse Management system

• Minimum 2 years experience in a Warehouse
• High school diploma or equivalent required
• Prior problem solving in warehouse experience needed

• Warehouse Environment

1st shift - Monday - Thursday, 9am - 6pm AND Friday, 9am-2pm

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

If you believe you require such assistance to complete this form or to participate in an interview, please let us know.