Accounts Receivable Representative in Sumneytown, Pennsylvania

Accounts Receivable Specialist

We are seeking a detail-oriented and customer-focused Accounts Receivable Specialist to support daily account management, customer communication, invoicing, and payment-related activities. The ideal candidate is organized, self-motivated, accurate, and comfortable working in a fast-paced environment.

The Right Candidate Will

• Provide exceptional customer service and maintain a professional, solutions-oriented approach.
• Work independently and identify and prioritize critical tasks.
• Demonstrate strong attention to detail and accuracy.
• Thrive in a fast-paced, deadline-driven environment.
• Effectively multitask, troubleshoot issues, and apply sound critical-thinking skills.

Key Responsibilities

• Monitor and maintain customer accounts on a regular basis.
• Respond to inbound customer inquiries by phone and email.
• Research and resolve account discrepancies by communicating with customers and internal teams.
• Upload required invoices through customer-specific online portals.
• Follow up on outstanding balances through phone, email, mail, and other appropriate communication channels.
• Maintain detailed and accurate records of customer interactions and account activity.
• Provide customers with copies of invoices, credit memos, and other account documentation as needed.
• Perform routine customer account maintenance and updates.
• Communicate customer account status and issues to relevant internal team members.
• Assist with processing customer payments and refunds as needed.
• Perform other related duties as assigned by management.

Qualifications & Requirements

• Previous Accounts Receivable experience required.
• Strong verbal, written, and listening communication skills.
• Proficiency with Microsoft Office and standard business software.
• Strong organizational and time-management skills.
• Ability to manage competing priorities and perform effectively under pressure.
• Strong attention to detail and commitment to accuracy.