SSS VI - Voter Services

Advanced Level Support Staff

This is an advanced level Support Staff position that provides senior administrative support and clerical duties within the respective department. This position requires superior organization, interpersonal, computer, and technology skills. A criminal background check is required.

• Assist in training temporary or seasonal employees.
• Coordinate and organize in-take of Mail-In ballots.
• Run Ballot/ Mail sorting machines
• Preparation of pre- and post-election services.
• General knowledge of registration and election laws preferred but not required.
• Receptionist duties (answer phones, greet visitors, direct inquiries and correspondence).
• Typing and data entry (prepare, update and distribute lists, compose and proofread correspondence).
• Provide miscellaneous administrative support (file maintenance, research, etc.).
• Filing (ability to file alphabetically and numerically).
• Maintain databases, logs and spreadsheets and create reports.
• Clerical duties (assist with mailings, faxing, copying, printing, etc.).
• Open, sort and distribute mail.
• Perform special projects, as assigned.
• Perform other duties, tasks and office functions, as required.

• High School Diploma or General Education Degree (GED).
• Minimum of one year of general office experience.
• Intermediate skill to use a personal computer and various software packages.
• Excellent verbal and written communication skills.
• Strong typing skills (minimum of 60 wpm).
• Ability to use office machines (fax, copier, calculator, etc.).
• Excellent interpersonal skills.
• Strong organizational skills.
• Proficiency in grammar and spelling.
• Strong customer skills.
• Basic mathematical skills.
• This position may require a general understanding of human resource guidelines.
• Ability to interface effectively with all levels of county management.

Preferred Skills, Knowledge & Experience:

• Associate's degree from an accredited college or university with courses in Office Administration, or equivalent combination of education and experience.
• Excellent ability to establish priorities, work independently, and proceed with objectives without supervision.
• At least two years of customer service experience.
• Ability to establish priorities and carry tasks to completion.
• Excellent ability to handle and resolve recurring problems.
• Ability to multi-task.
• Ability to use all office equipment.
• Accurate and detail oriented.
• Excellent time management and organizational skills.
• Strong knowledge of County policies and procedures.

Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

Computer Skills:

To perform this job successfully, an individual should have:

• Intermediate to Advanced Microsoft Office skills
• Intermediate to Advanced Word skills
• Intermediate to Advanced Excel skills
• Intermediate to Advanced Access skills
• Intermediate to Advanced PowerPoint skills
• People Soft skills (Financial and/or HR) or the ability to learn People Soft
• Basic to Intermediate Microsoft Outlook skills (Email and Calendar)
• Basic skills to use the Internet for research purposes