Exam Proctoring Assistant

Exam Proctoring Assistant

Join the dynamic and hard-working team in Learning Support Services’ (LSS) Test Centers. The Exam Proctoring Assistant will support students taking exams outside of class due to disability-related reasons or to make up an exam because of a university-approved absence. Responsibilities include scheduling, coordinating, and organizing exams, and communicating with students, faculty, and staff. This role provides a team experience in interpersonal, technical, and organizational skills.

• Scheduling, printing, scanning, administering, monitoring, and proctoring exams
  • Demonstrate an understanding of testing requirements, perform quality and security checks of all exams prior to examination time, and oversee a secure exam environment and return of exams.
  • Will be expected to work during midterms and finals.
• Utilize our secure data management system to schedule exams.
• Compile and maintain confidential files of disability information and delivered and completed tests.
• Email, phone, and in person communication with students and faculty about scheduling and delivering exams, and troubleshooting technology concerns and managing student, faculty, or staff questions.
• Assist in providing testing accommodations such as reading, scribing, and assistive technology when needed.
• Provide full coverage when the Exam Proctoring Coordinator is not in the office.
• Other duties as assigned.

• Excellent oral and written communication skills.
• Effective time management and organizational skills, attention to detail, and priority-based decision making.
• Ability and willingness to handle confidential and sensitive information.
• Strong computer skills and willingness to learn new software and technology
  • Comfortable with printers, copiers, and scanners.
• Customer service experience
  • Efficient problem-solving skills and ability to work with people in high-stress situations.
  • Ability to multitask and handle multiple interruptions.

• Must be enrolled in a Villanova University graduate program.

• Hourly position with $1000 scholarship for each completed semester of work. To receive the scholarship, must work a minimum of 15 hours/week through final exams.
• Wage Rate: $15/hour.

• Student Hours/week: 15-20
• Eligibility:
  Work study preferred but open to all students
• Semester:  Academic Year
• Location:
  
  Detailed Work Schedule – Monday, Wednesday, Friday 8:30 am – 5 pm and Tuesday, Thursday 8:30 am – 7 pm
• Number of positions: 5
• Department: 122‑Learning Support Services
• Contact Name:
  Emily F Harris
• Contact Phone/Extension: 610 519 3576