Receptionist​/Concierge

This position primarily provides coverage of the Shepherd's Way Main Lobby Receptionist Desk and facility telephone console. Additionally, some clerical support including but not limited to administrative support of:
Administrator of Independent Living, Administrator of Skilled Nursing, Administrator of Personal Care Services, and the Director of Human Resources.

Position: Part-time hourly - some evenings (4 pm to 8pm) and every other Saturday and Sunday (8am to 2pm)

DUTIES to include (but not limited to):

• Greets and directs guests that arrive in the Shepherd's Way Main Lobby with professional and friendly attitude.
• Answers and routes phone calls with professional and friendly attitude.
• Supports Administrator of Independent Living and other Department Directors by fulfilling project requests.
• Maintains highest level of confidentiality in all things as required.
• Management of our guest sign in program.
• Monitor Independent Living Suite Call Bell system on cell phone.
• Maintain constant communication with Desk Receptionist via cell phone and/or radio.
• Respond to call bells in the Suites, call 911 if needed, and remain with resident until EMT's arrive. Complete incident report.
• Respond to Fire alarm location and report findings to Desk Receptionist.
• Sort and deliver Healthcare mail as needed.
• Deliver packages to Atrium for G and H Wing IL Residents.
• Assist evening Life Enrichment Staff as requested.
• Assist Marketing and Administrator of Independent Living with flyers, mailings, etc. as requested.

REQUIRED ATTRIBUTES: High school diploma or GED required. One (1) year of experience in personal care or long-term care setting preferred. Must be able to perform the duties of the job with or without reasonable accommodation. Including but not limited to: sitting, bending, twisting, stooping, and reaching.