Mail & Print Technician I (Union, Hourly

The Mail & Print Technician I supports the College’s Mail & Print operations by operating and maintaining digital and wide format printing equipment as well as high-speed mail processing machinery. This position handles job intake and scheduling, print production and design, bulk mailing and postage optimization, and billing support, while maintaining strong customer relations with campus departments and assisting the supervisor with equipment, policy, and inventory management.

Primary Duties and Responsibilities

• Operate and maintain multiple digital color printers/copiers
• Knowledge of Fiery Command Work Station
• Knowledge of Wide Format printing
• Responsible for bulk mailings
• Usage of software to sort and print addresses to save postage
• Operate and maintain high-speed folders, inserters, cutters, creasers
• Maintain good customer relations in person, via email and on the phone
• Handle all customers’ incoming and outgoing job requests and schedule based on priority
• Suggest changes in job where appropriate to optimize quality, speed and cost
• Process and design jobs for business cards, letterhead, envelopes, custom cards, brochures, invites, posters and tablets to print using a variety of Adobe design software
• Assist with maintaining a spreadsheet for job tickets and assist supervisor with monthly billing for printing and postage
• Assist supervisor with research and input on new equipment contracts and travel to equipment sites as needed
• Assist supervisor with creating departmental policies and programs
• Assist with ordering and maintain inventory for all office supplies including paper for all of the printers on the Xerox contract
• Train new student employees
• Other duties as assigned

Qualifications

• Minimum of Five years of Print and Copy Experience
• Excellent verbal and written communication skills
• Demonstrated ability to provide excellent customer service and work in a team environment
• Must be able to pass a job-related background check
• Must demonstrate a high level of integrity, discretion, and confidentiality
• Experience working in a fast-paced environment with minimal supervision
• Basic knowledge of Microsoft Office Attention to detail, including experience performing accurate self-review of completed assignments

Lafayette College is committed to creating a diverse community, one that is inclusive and responsive, and is supportive of each and all of its faculty, students, and staff. All members of the College community share a responsibility for creating, maintaining, and developing a learning environment in which difference is valued, equity is sought, and inclusiveness is practiced. All Lafayette operations reflect the College’s commitment to Diversity, Equity, Access, and Inclusion (DEAI) initiatives, and Lafayette welcomes applicants from diverse backgrounds.