Home Care Service Coordinator

Position Summary

Arcadia and Addus is searching for a Service Coordinator to join our team. This position is responsible for coordinating administrative, business and other operational activities such as HR, payroll, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan.

Arcadia Home Care & Staffing 235 Main St. Brookville, PA

Full-Time | In-Office | Monday–Friday | 8:00 AM – 4:00 PM

• Competitive Medical, Dental & Vision Benefits
• Monthly Bonus Opportunities
• Daily Pay Option
• Paid Time Off (PTO)
• Retirement Planning
• Life Insurance
• Employee Discounts
• Continued Education & Growth Opportunities

• Create and manage caregiver schedules with precision and care
• Ensure uninterrupted service by coordinating coverage for client needs
• Conduct monthly wellness calls and in-home visits
• Be the go‑to for client updates, service changes, and support
• Supervise and motivate direct service employees
• Maintain a professional, welcoming office environment
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations

• High school diploma or equivalent
• At least 1 year of industry experience
• Strong interpersonal, organizational, and communication skills
• Tech‑savvy with Microsoft Word, Excel, and scheduling software
• Reliable transportation

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.