Center Administrator

Center Administrator

– Key Responsibilities

The Center Administrator is responsible for supporting the efficient day-to-day operations of the assigned center and serves as a key administrative partner to center leadership. This position helps ensure appropriate staffing coordination, facility readiness, operational compliance, and a professional, organized environment for staff, clients, and families.

• Coordinate daily staffing needs, employee call-offs, coverage needs, and schedule execution in collaboration with the Family Liaison.
• Monitor BHT attendance, punctuality, professionalism, and adherence to established workplace and operational expectations.
• Assist with addressing day-to-day staffing and operational concerns and elevate concerns to appropriate leadership as needed.
• Monitor BHT productivity, utilization, cancellations, and other operational trends, identifying concerns or patterns for leadership review.
• Support effective communication between administrative, scheduling, and clinical team members to promote smooth daily center operations.

• Ensure treatment rooms, common areas, equipment, and necessary supplies are organized, prepared, and ready for daily services.
• Monitor center inventory and coordinate the ordering and restocking of approved supplies.
• Oversee the overall cleanliness, organization, and operational readiness of the center.
• Coordinate routine building maintenance needs, vendor visits, and facility‑related communication with landlords or property management.
• Identify and promptly elevate facility, safety, or maintenance concerns that could impact center operations.
• Coordinate IT support requests and assist with troubleshooting or resolving equipment and technology-related issues.

• Maintain required operational documentation, center records, safety checklists, and facility‑related documentation.
• Conduct routine operational and safety checks to ensure the center remains prepared, organized, and compliant with established policies and procedures.
• Support implementation and ongoing adherence to organizational policies, procedures, and center‑based operational expectations.

• Partner closely with the Assistant Clinical Director and Family Liaison to support effective center operations and communication.
• Participate in weekly Center Leadership Meetings to review staffing, scheduling, utilization, facility needs, operational concerns, and center priorities.
• Communicate operational trends, barriers, and areas requiring leadership attention and assist with implementing agreed‑upon action items.
• Serve as an accessible administrative resource for center staff regarding day‑to‑day operational questions and needs.

• High school diploma or GED required; associate or bachelor’s degree in business administration, healthcare administration, human services, education, or a related field preferred.
• 2–3 years of administrative, office management, healthcare, behavioral health, education, or human services experience.
• Previous experience coordinating staff schedules, call‑offs, coverage, and daily staffing needs.
• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced center environment.
• Demonstrated ability to communicate professionally with employees, leadership, clients, families, and external partners.
• Experience maintaining accurate records, documentation, schedules, and administrative files.
• Strong computer skills, including Microsoft Office/Google Workspace and the ability to learn organization‑specific systems.
• Ability to monitor daily operations and identify staffing, facility, or operational issues requiring attention.
• Strong problem‑solving and decision‑making skills.
• Ability to maintain confidentiality and handle sensitive employee, client, and family information appropriately.
• Ability to remain professional and composed when managing unexpected staffing or operational challenges.

• Experience working in a behavioral health, ABA, healthcare, special education, or child‑serving environment.
• Experience…