Patient Service Representative

Location: Warminster

Description

We are looking for a Patient Service Representative to join a healthcare office in Warminster, PA and create a smooth, welcoming experience for every patient. This contract opportunity with permanent potential is ideal for someone who enjoys balancing front-desk coordination, appointment management, and responsive patient support in a busy setting. The person in this role will help keep daily operations organized while partnering with staff to ensure efficient service and accurate administrative processes.

Responsibilities:

- Coordinate appointment bookings, confirmations, and schedule changes while maintaining precise calendar information within the practice system.

- Welcome patients upon arrival, complete intake and checkout activities, and verify that required information and documentation are properly recorded.

- Respond to incoming phone calls professionally, assist with patient questions, and direct inquiries to the appropriate team members when needed.

- Maintain accurate patient files and update records in accordance with office procedures and confidentiality standards.

- Support day-to-day administrative tasks such as scanning, copying, filing, handling mail, and keeping the reception space orderly and inviting.

- Work closely with clinical and office personnel to promote efficient workflow and a positive patient visit from arrival through departure.

- Address service concerns promptly, follow up on outstanding items, and help resolve routine issues with a patient-focused approach.

Requirements - Prior experience in a medical office, dental practice, or other front-desk environment with strong attention to detail is preferred.

- Strong verbal and written communication skills with a courteous and attentive customer service style.

- Demonstrated ability to manage patient scheduling, registration, and general administrative support with attention to detail.

- Comfortable using office software, scheduling platforms, and electronic systems for data entry and record updates.

- Ability to handle multiple responsibilities at once while staying organized in a fast-paced setting.

- Commitment to protecting confidential information and maintaining accuracy in patient-related documentation.

- Dependable team player who contributes to a supportive office environment and high-quality patient service. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ()  and Privacy Notice () .