Office Clerk

Job Description

We are seeking an organized, detail-oriented, and reliable Shop Office Clerk to keep our daily operations running smoothly. In this role, you will be the backbone of our shop’s back-office operations, handling everything from data entry and service documentation to invoicing and basic customer support.

The ideal candidate enjoys a fast-paced environment, can manage multiple tasks without losing focus, and possesses excellent organizational and communication skills.

Key Responsibilities

• Data Entry & Record Keeping: Accurately enter service orders, parts inventory, customer details, and technician hours into our shop management system.
• Invoicing & Billing: Prepare, process, and file invoices, receipts, and work orders. Assist with tracking basic accounts receivable/payable.
• Documentation Management: Organize and maintain physical and digital filing systems for vendor receipts, warranties, safety logs, and customer histories.
• Vendor & Inventory Support: Assist the Shop Manager in tracking parts inventory, checking in shipments, and communicating with suppliers regarding orders and deliveries.
• Communication Hub: Answer the office phone, respond to email inquiries, and direct messages to the appropriate technicians or managers.
• General Administrative Support: Keep the office area organized, monitor and order office supplies, and assist management with daily paperwork as needed.

Qualifications & Skills

• Experience: 1–2 years of experience in an office clerk, administrative, or customer service role (experience in a mechanical, automotive, retail, or industrial shop environment is a big plus).
• Tech-Savvy: Proficiency with basic office software (Microsoft Office, Google Workspace) and a quick ability to learn proprietary shop management or invoicing software.
• Attention to Detail: High level of accuracy in data entry and paperwork.
• Communication: Clear, friendly verbal and written communication skills for interacting with customers, vendors, and the shop team.
• Organization: Strong time-management skills with the ability to prioritize tasks in a dynamic environment.
• Education: High school diploma or equivalent required.

Company Description

Full Service Repair, Towing, Logistics Business.

Full Service Repair, Towing, Logistics Business.