Administrative Assistant

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Regular Full Time Clerical King of Prussia, PA, US

5 days ago Requisition

At Rise Above
, a Resources for Human Development program, we believe every person deserves access to quality care, support, and the opportunity to achieve lasting recovery. We are seeking a compassionate, organized, and professional Administrative Assistant to provide critical administrative support to our outpatient substance abuse counseling program.

This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and is committed to delivering excellent customer service while supporting individuals on their recovery journey. A commitment to RHD values should be demonstrated in all job duties and interactions.

Rise Above is dedicated to providing high-quality outpatient substance abuse counseling services that empower individuals and families to achieve healthier, more productive lives. Our team of professionals works collaboratively to support recovery, promote wellness, and strengthen communities.

Every day, our employees help create a welcoming and supportive environment that enables clients to access the services they need while being treated with dignity, respect, and compassion.

For more than 50 years,
Resources for Human Development has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

• Flexible Spending Accounts
• Basic Life Insurance
• Short-Term Disability Insurance
• 401(k) Savings Plan
• Life Assistance Program (LAP)
• Paid Time Off (PTO)
• Paid Holidays
• Paid Training
• Paid Training Programs
• Professional Development Opportunities
• Experience with in a mission-driven healthcare environment
• Support individuals seeking recovery services
• Be the first point of contact for clients and referral sources
• Help ensure access to critical treatment services
• Join a team committed to improving lives and strengthening communities

As an Administrative Assistant
, you will:

• Answer inbound calls for staff and route calls appropriately to extensions, voicemail, or take messages
• Address general inquiries regarding services provided by Rise Above
• Greet clients and complete all required check-in procedures
• Collect and accurately record payments for services
• Maintain and report group registration and attendance as needed
• Process evaluations and communicate evaluation status with referral sources
• Complete additional administrative duties as assigned by the management team

You may be a great fit if you are:

• Compassionate
• Professional
• Organized
• Dependable
• Detail-Oriented
• Team-Oriented
• Adaptable
• Committed to Providing Excellent Customer Service

• High School Diploma or equivalent
• Minimum of two years of clerical or administrative experience
• Knowledge of Microsoft Office applications
• Current driver's license, registration, and access to a functional vehicle
• Strong verbal and written communication skills
• Ability to maintain confidentiality and handle sensitive information professionally

• Experience with electronic health records (EHR)
• Bilingual candidates are highly encouraged to apply
• Plan, organize, and prioritize work while paying close attention to detail
• Demonstrate the highest level of ethical behavior
• Accurately follow verbal and written directions from management
• Apply critical thinking, problem identification, and troubleshooting skills
• Maintain strict confidentiality regarding employee and organizational information
• Remain flexible in a changing, fast-paced work environment
• Work effectively under multiple deadlines and competing priorities
• Demonstrate excellent time management and problem-solving skills
• Build positive working relationships with clients, coworkers, leadership, and community partners
• Communicate effectively with diverse audiences, both verbally and in writing
• Demonstrate knowledge of Human Resources laws and practices

• Full-Time
• Day Shift
• Additional scheduling requirements discussed…