Administrative Assistant

Location: Wilkes Barre

Description

We are seeking a highly organized and detail-oriented Administrative Coordinator with Medicare experience to support our team during the busy Open Enrollment season. This position plays a critical role in ensuring accurate processing of Medicare-related documentation, responding to member inquiries, and maintaining compliance with Medicare policies and procedures.

Key Responsibilities

+ Provide administrative support for Medicare Open Enrollment activities.

+ Process and verify Medicare enrollment applications and related documentation.

+ Accurately enter, maintain, and update member information in company systems.

+ Respond to member and provider inquiries regarding enrollment status, coverage, and benefits.

+ Review documents for completeness and compliance with Medicare guidelines.

+ Schedule appointments, coordinate meetings, and manage departmental correspondence.

+ Maintain confidential records while ensuring HIPAA compliance.

+ Assist with reporting, filing, and other administrative projects as assigned.

+ Collaborate with internal teams to ensure timely resolution of enrollment issues.

Requirements

+ Previous administrative experience required.

+ Prior Medicare, health insurance, healthcare, or open enrollment experience strongly preferred.

+ Knowledge of Medicare policies, procedures, and enrollment processes.

+ Strong data entry and computer skills, including Microsoft Office Suite.

+ Excellent organizational skills and attention to detail.

+ Ability to handle sensitive and confidential information with professionalism.

+ Strong written and verbal communication skills.

+ Ability to work efficiently in a fast-paced, deadline-driven environment.

Apply today if you have Medicare experience and are ready to support a successful Open Enrollment season!

Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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