Personal Care Receptionist - On-call

Personal Care Receptionist

Cross Keys Village - The Brethren Home Community (CKV) is seeking a Receptionist to support our Personal Care team. In this role, you will be part of a welcoming workplace that values teamwork, compassion, and service, while enjoying a positive work environment rooted in Christian principles.

This position is on-call as needed and requires availability for day, evening, and weekend hours.

As the largest nonprofit, single-site retirement community in Pennsylvania, Cross Keys Village is dedicated to enriching the lives of older adults. It is our vision to be a leading innovator offering older adults a life infused with quality and purpose. We accomplish these goals – and more through our compassionate team of individuals who strive every day to provide the best care and services our community needs.

As an Personal Care Receptionist, your scope of responsibilities will include but is not limited to:

• Interacting with Residents, providing assistance as needed.
• Answering multi-line telephone calls for the Personal Care Center, determining the nature of the call, directing the caller to the correct party or taking and relaying message.
• Monitoring persons coming and going from the Personal Care Center. Greeting and directing visitors.
• Typing assignments or routine updates using Word, Excel.
• Providing clerical assistance to Personal Care team members and residents.

• High School Diploma or equivalent required.
• Working knowledge of Microsoft Word, Excel, and experience with email is preferred.
• Customer service and experience working with older adults preferred.
• Must be able to communicate clearly verbally and in writing and maintain positive interactions.

As a team member at Cross Keys Village, you will be provided with many benefits such as a positive work environment and comprehensive training opportunities. Our large campus also offers you excellent dining options, access to health and fitness packages, community events and much more.