Parts Counterperson

Euro Motorcars Devon is seeking a dedicated and knowledgeable Parts Counterperson to join our team in Devon, PA. In this role, you will be responsible for providing exceptional customer service and support by efficiently managing parts inquiries, orders, and inventory for our luxury vehicle clientele. Your expertise will help ensure the timely and accurate fulfillment of parts requests, contributing to the seamless operation of our service department.

• Assist customers and service technicians in identifying and ordering the correct parts for various vehicle models.
• Manage parts inventory, including receiving, stocking, and organizing parts efficiently.
• Process parts orders accurately and promptly using dealership inventory and ordering systems.
• Provide knowledgeable advice about parts availability and pricing to customers and staff.
• Maintain clean and organized work areas to support efficient parts operations.
• Collaborate with service and sales departments to support overall customer satisfaction.
• Answer customer questions, take sales orders via phone and email.
• Promptly fill parts requests for technicians.
• Responsible for ordering parts, maintaining stock, searching information in catalogs and on computer databases, and handling payments.
• Heavy lifting and physical exertion needed at times.

• Previous experience in a parts counter or automotive parts sales role preferred.
• Strong knowledge of automotive parts and systems, particularly luxury vehicles, is a plus.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment while managing multiple tasks efficiently.
• Familiarity with inventory management systems and basic computer skills.
• Detail-oriented with strong organizational abilities.
• Dealership and CDK/ADP experience preferred.
• Must be able to explain technical information to the general public.
• Needs to have a good eye for detail and strong organizational skills.
• Knowledge of auto parts, and experience in an automotive repair, or related business environment, is preferred, but we will train the right person.
• Must be available to work some Saturdays.
• Must have a clean driving record.
• A stable work history and excellent references are needed.

• Competitive compensation package.
• Opportunities for professional growth within a respected luxury automotive brand.
• Supportive team environment and comprehensive training.
• Employee discounts on parts and services.
• Health and wellness benefits (subject to eligibility).
• Medical and Dental.
• 401K Plan.
• Paid time off and vacation.
• Growth opportunities.
• Paid Training.
• Family owned and operated.
• Long term job security.

Euro Motorcars Devon is a premier luxury automotive dealership located in Devon, PA, dedicated to delivering outstanding products and services to our customers. We pride ourselves on our commitment to excellence, integrity, and customer satisfaction. Joining our team means becoming part of a passionate group of professionals working together to uphold the highest standards in the automotive industry.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.