Administrative Specialist

Posted: 11/19/2025 Industry: General Job Number: 199579 Pay Rate: $21 / hour

Pay:
Up to $21.00 per hour DOE

Mon-Fri 7:30 AM – 4:00 PM

The position will be located at the Florence or Cheraw location and will require some travel to locations in Florence, Cheraw, Lancaster.

• Provides quality customer service and support to Power Grid Operations
• Maintains confidential Company/Employee information in a professional and discreet manner
• Maintains office record retention files
• Orders office supplies
• Ensures outgoing mail is in appropriate location, sorts incoming mail and delivers packages daily
• Assists Managers with meeting minutes, action items, office logistics while performing other Work Management duties
• Updates local bulletin boards with required reference materials
• Efficiently uses available tools or systems to effectively communicate reliability details to external customers
• Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends
• Takes ownership of customer issues and problems until resolved, requesting assistance as needed
• Facilitates communication between internal and external customers
• Reports job status details to operation center personnel and others as requested
• Builds knowledge and skills through training of construction standards, compatible units, construction prints, etc. used in Delivery Operations
• Ensures work is scheduled and executed timely
• Assists with preliminary research and root cause analysis for customer issues
• Collaborates with other work groups to ensure desired customer experience
• Professional and courteous in all contacts
• Initiates facility/security requests (broken printers, lights, cameras, etc.)

• Applies correct general ledger accounting in all work related applications and functions within area of responsibility.
• Assists in reconciling work order materials, labor, and equipment to represent actual field construction
• Assists in resolving errors and prepares for close‑out of construction work orders in work management system
• Developing skill sets to report units of property to asset accounting accurately
• Ensures timesheet is accurately recorded in time management system in accordance with payroll guidelines
• Creates appropriate work order to complete follow‑up work
• Processes Invoices and Customer Billing
• Assists with managing Office Supply needs

• Prepares for and provides emergency restoration support as needed
• Supports the Delivery Operations reliability programs or processes using appropriate work management applications

• Supports Human Performance safety culture through active participation in safety meetings
• Follows ergonomics and office safety guidelines
• Supports corporate initiatives
• Demonstrates a commitment to continuous learning and development

HKA Enterprises is a global workforce solutions firm. HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E‑Verify Program.