Associate, Product Delivery Headfirst Youth Camps & Events

Associate, Product Delivery & Experience - Headfirst Youth Camps & Events

Join to apply for the Associate, Product Delivery & Experience role at The Headfirst Companies
.

The Associate, Product Delivery & Experience – Youth Camps & Events supports and executes program delivery, ensuring operational excellence, brand alignment, and a seamless experience for campers and families. This role works closely with colleagues in the Product Delivery & Experience function to deliver actionable plans that optimize readiness, systems, and budgets, including facility coordination, curricula and programming refinement, materials ordering, inventory management, and spending tracking, licensing and compliance, and strategic program design.

The associate will support staff training and on‑site quality control throughout the season, drive process improvement through data‑informed insights, and collaborate cross‑functionally to align resources and programming needs.

This full‑time position is based in Washington, D.C. and involves driving, travel, and work from our distribution and storage centers in Silver Spring, MD and Glen Burnie, MD. It also requires presence in our DC, Maryland, and Virginia summer camp locations and nationwide professional sports camp locations, primarily in June, July, and August.

Annual salary
: $45,000 - $50,000.

Benefits
:
Full‑time team members receive paid time off and 10 paid holidays each year, health, dental and vision insurance, a 401(k) matching plan, and employee discounts on our programs and offerings.

Screening will begin in mid‑December, with a goal start date of late January 2026.

• January – May
  • Logistics & event planning and execution
    • Communicate with and manage partner facilities – including public schools, private schools, and community parks and recreation centers – to ensure alignment in pre‑camp and event preparation.
    • Build and maintain vendor relationships for all programming material needs.
    • Assist in managing inventory for materials, equipment and other supplies needed to deliver all camp programming.
    • Order and pack camp materials and equipment based on operational guidelines.
    • Assist the Camps Management Team in reviewing enrollment projections, staffing levels, and facility allocations at each partner facility and ensure continued optimization with dynamic enrollment trends.
    • Ensure filing of all legal, regulatory and licensing documents and monitor for compliance.
  • Staff management and training
    • Assist in recruiting, interviewing, and selecting well‑qualified seasonal team members in coordination with the talent team.
    • Develop, document and train operational policies, camp activities, and procedures.
• June – August
  • Management and training
    • Assist in implementation of on‑site, virtual and remote training events for seasonal team members.
    • Manage on‑site program leadership, fostering high standards for camp operations, providing day‑to‑day support, and coaching to ensure we meet those standards.
    • Gather real‑time, in‑season feedback from seasonal team members to foster continuous improvement in current and future seasons.
  • Logistics & event planning and execution
    • Support camp set‑up, programming, and teardown of all rotating camp locations, including scheduling and securing resources, equipment movement and curriculum/program implementation.
    • Travel to multiple facilities and sites across the country to ensure top‑notch program implementation and quality control – effective on‑site management, adherence to our policies and support for our mission while representing our team partners and Headfirst brands at the highest level.
  • Additional responsibilities as identified or requested.
  • Some evening and/or weekend work is expected during the camp season.
• September – December
  • Continuous improvement and innovation
    • Assess the recently concluded camp season – gather and organize operational data regarding facility utilization and program implementation.
    • Develop forms and records to operationalize and document procedures to make data‑driven decisions.
    • Identify and recommend operational improvements through continuous assessment and best…