Sesame Place University Internship

Position: Sesame Place University Internship (Paid)
Location: Langhorne

Join us at sesame place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our ambassadors. Come and play an important part on our incredible team today!

Sesame university was inspired by and created upon the foundation of sesame place's mission to help the children of our communities. Since 1969, families have looked to sesame street to help their kids grow smarter, stronger, and kinder. As our friends at sesame street put it best, they "provide access to early education, critical health lessons, and helpful tools for tough situations - but most importantly, joy - lots of joy!".

Sesame place wants to help more than just the children in our communities grow. We want those children, as they grow into adults, to learn and experience all that they can to increase their opportunities and to move forward with confidence, success, and positivity in their future endeavors. Our mission, as sesame university, is to provide an opportunity to gain hands on experience within the theme park and hospitality industry that allows for the identification, growth, and development of future talent.

Intended majors and departments:

Guest relations department

* hospitality/management majors

* communications majors

* marketing majors

* psychology majors: with a path on human behavioral studies

Security department

* criminal justice majors

Entertainment department

* performers and majors of the arts: singers, dancers, costumed characters

* costuming and fashion majors: entertainment wardrobe for performers

Horticulture department

* horticulture and landscaping majors/trades

Food and beverage department

* culinary majors and line cooks: entry-level and experience-based positions

Park quality

* waste management

Attraction operations

* recreational and theme park majors

* hospitality and tourism

Human resources

* hiring/onboarding and recruitment

* training and development

Finance

* accounting, payroll, timekeeping, and scheduling

Marketing

What you'll experience:

* exposure to the theme park industry which includes many departments and other subindustry experiences such as hospitality/customer service, management, operations, revenue, and general structure, leadership, and discipline of a workforce.

* hands-on and real-world experience for resume enhancement

* seminars with industry experts to help build upon knowledge of the theme park industry and its subindustries

* customer service skills and de-escalation tactics, including how to best resolve and deal with customer scenarios of all levels

* gaining and building upon skills such as leadership, communication, decision making, time-management, etc.

* networking opportunities and newfound connections

* complimentary park admission for ambassador, friends and family complimentary tickets, and park food and merchandise discounts!

* scholarship opportunities

What it takes to succeed

* proficient problem solving and quick-thinking skills

* ability to think and work independently

* consistently maintain a positive and professional demeanor

* a passion for customer service

* excellent multi-tasking and time management skills

* strong communication and interpersonal skills

* active listener with the ability to anticipate guest needs

* attention to detail

* flexibility to perform varied duties

What else is important:

* must be 18 years of age or older

* must be enrolled in or attending a college/university

* can interact with guests in a fast-paced environment

* outstanding communication abilities

* must be able to lift, push, pull and/or carry up to 50 lbs.

* must be willing to comply with all sea wardrobe and grooming guidelines and other employee standards as stated in the handbook

* must be able to work indoors and outdoors in varying weather

* must provide flexible and consistent availability (including nights, weekends, and holidays)

* must consistently practice safe working habits and accident prevention

* ability to successfully complete all company required legal documentation and trainings within an established timeline

The perks of the position: ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

* free park admission

* discounts on park admission tickets and passes for family and friends

* park discounts on food, merchandise, etc.

* scholarship opportunities

* exclusive employee events and giveaways

Eeo employer:

Seaworld parks & entertainment is an equal opportunity employer. All applicants will be considered without regard to age, race, color, religion, gender, national origin, sexual orientation, gender identity or expression, disability or covered veteran status.