Client Support & Care Coordinator – Driving Quality Home Care
Listed on 2026-02-22
-
Business
Business Administration, Office Administrator/ Coordinator, Client Relationship Manager
Benefits:
- Bonus based on performance
- Company car
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
🌟 External Client Care Coordinator – Connecting Care with Confidence 🌟
Be the frontline force that turns inquiries into impact.
Comfort Keepers is hiring a full-time External Client Care Coordinator to support our in-home care services through Fayetteville and the surrounding territories. In this dynamic, field-based role, you’ll be the first point of contact for families seeking care—qualifying leads, coordinating services, and ensuring every client receives compassionate, high-quality support.
You’ll work closely with our Support Team, caregivers, families, community providers, and third-party payers to keep care running smoothly and relationships strong.
What You’ll Do- Respond to inquiries, qualify leads, and schedule in-home visits
- Assess client and caregiver needs to ensure safe, effective care
- Coordinate schedules, resolve service issues, and maintain regular check-ins
- Support caregivers and families with training, guidance, and communication
- Monitor documentation and maintain compliance standards
Serve as the key liaison between clients, providers, and internal teams - Participate in on-call rotations and management meetings
- Handle administrative tasks and bring innovation to care coordination
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong communication, organization, and problem-solving skills
- A natural ability to connect with people and drive results
- Sales or business development experience is a plus
- Professionalism, confidentiality, and a positive attitude
- Attention to detail and a commitment to excellence
- You build trust quickly—with staff, clients, and families
- You maintain a polished, professional image while lifting team morale
- You listen actively, write clearly, and share ideas openly
- You thrive in fast-paced environments and bring calm to complexity
⏰ Immediate opening — your care makes a difference! ✅ Apply Online Today 🔍 View All Open Opportunities 📞 Call us at to learn more!
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