Product Manager

Overview

When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly—a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means more than just competitive pay.

It means fantastic healthcare, paid benefits, opportunities for professional advancement and work‑life balance — and best of all, a place where you are accepted and respected for your individuality.

The Product Manager guides and oversees the end‑to‑end lifecycle of new technology products and feature enhancements, ensuring alignment with market demands, user expectations, and organizational goals. This role requires a balance of strategic thinking and hands‑on execution, working cross‑functionally to translate customer needs and market insights into actionable, data‑driven product plans. With a strong focus on delivering secure, seamless user experiences and measurable business value, the Product Manager identifies emerging trends, analyzes competitive dynamics, and drives product solutions that are innovative, reliable, and grounded in data.

• Guides the full lifecycle of technology products or enhancements, from concept through launch and post‑launch evaluation.
• Develops product concepts and design strategies that address market demands and user requirements through secure, seamless, and intuitive experiences.
• Conducts market and customer research to gain a deep, data‑driven understanding of user needs, emerging technologies, and industry trends.
• Creates comprehensive documentation including requirements, functional specifications, and mock‑ups to communicate product vision and functionality.
• Collaborates across teams during all product development phases, including analysis, design, testing, and integration.
• Supports go‑to‑market planning and execution to successfully introduce secure and reliable products to customers and stakeholders.

• Excellent analytical skills
• Strong business acumen and excellent verbal and written communication skills
• Understands core concepts and disciplines of Software Engineering, such as iterative development, CI/CD, unit testing, and how software is built, monitored and maintained
• Skilled in iterative development methodologies and creation of key artifacts including business objectives and requirements
• Skilled in progressive information technology tools, trends and products
• Excellent time management, ingenuity and evaluation skills

• Accountability and self‑management
• Communication
• Effective knowledge
• Innovation and problem‑solving
• Teamwork and leadership

• Ability to communicate effectively in English, both orally and in writing
• Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
• Ability to sit for extended time periods
• Sufficient manual skill for operation of PC keyboard and other standard office equipment
• Ability to travel, including occasional overnight travel
• Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects

3-5 years of related experience.

No

General and business knowledge equivalent to a bachelor's degree.

None.

At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.

Company Culture is at Our Core. If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongings. Everything we do is in the best interest of all of us.

What WE Believe:
Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful…