Manager, Commercial Operations

Responsibilities

• Lead a team of inventory management professionals
• Manage internal and third-party procurement activities including buying, replenishment, allocation, assortment planning, and promotional strategies.
• Oversee virtual merchandising for assigned retail locations, ensuring accuracy in pricing, promotions, and product presentation.
• Continually create and implement unique approved sales strategies, ideas, and programs to drive sales growth and market share.
• Monitor and manage inventory levels across assigned locations to ensure optimal stock, variety, and availability.
• Provide regular inventory and sales performance reporting, including velocity tracking and replenishment needs.
• Analyze sales, inventory, and pricing data to support performance insights and decision-making.
• Support the Director of Commercial Operations with open-to-buy (OTB) planning, forecasting, and budgeting.
• Maintain accurate vendor records, including purchasing history, promotional programs, pricing and discount structures, and ongoing performance metrics to ensure compliance and optimization.
• Oversee usage and accuracy of state inventory and e-commerce system.
• Lead initiatives related to retail and grower-processor inventory management.
• Build and maintain relationships with vendor suppliers, working alongside the Director of Commercial Operations to negotiate optimal pricing, discounts, and terms that support margin and sales objectives.
• Leverage company-provided business intelligence tools (such as Hoodie) to monitor market pricing, discounts, and promotions, ensuring pricing remains competitive and aligned with business objectives.
• Support wholesale sales execution across assigned markets, including product allocation and order fulfillment.
• Assist in managing relationships with third-party brand partners and vendors.
• Support sales performance reporting, analytics, and insights to guide decision-making.
• Monitor wholesale inventory levels and communicate risks or supply gaps to leadership.
• Enter and manage purchase orders within Leaf Trade and other wholesale systems.
• Assist with forecasting demand and supporting sales projections across wholesale channels.
• Maintain accurate records of wholesale accounts, programs, and performance metrics.
• Partner with Retail teams to identify opportunities for operational improvement and enhanced customer experience.
• Build and maintain collaborative partnerships and solid relationships with our grower-processors including leadership, fulfillment, distribution, manufacturing and cultivation.
• Collaborate with Creative and Marketing teams to execute approved promotional strategies.
• Work with Accounting to support invoice reconciliation and financial accuracy.
• Partner with Compliance to ensure alignment with state and regulatory requirements.
• Participate in evaluating internal controls and supporting continuous process improvements.
• Manage relationships with operational vendors to ensure timely execution of initiatives.
• Support the development of financial targets using both top-down and bottom-up approaches.
• Coordinate accurate and timely inventory distribution by location.
• Perform additional duties as assigned.

• Bachelor’s degree in Business Administration, Marketing, Finance, or related field required; MBA preferred.
• Cannabis and/or CPG industry experience is a plus.
• Proficiency in data analysis tools (Tableau, Power BI).
• Experience with Cannabis industry software tools & systems is a plus.
• Advanced Microsoft Office skills (Excel, PowerPoint, Word), including knowledge of automation tools (Power Query, Power Automate, Macros).