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Director, Customer Experience & Growth

Job in Lafayette Park, Montgomery County, Pennsylvania, USA
Listing for: Moove
Full Time position
Listed on 2026-07-15
Job specializations:
  • Business
    Business Analyst, Corporate Strategy
Salary/Wage Range or Industry Benchmark: 140000 - 190000 USD Yearly USD 140000.00 190000.00 YEAR
Job Description & How to Apply Below
Location: Lafayette Park

Moove NA is seeking a Director of Customer Experience to define and execute a comprehensive end-to-end service strategy that drives loyalty, retention, and revenue growth. This leader will partner with Sales, Operations, Product, and Technology to align CX initiatives with broader business objectives and market demands.

The role will transform customer service from transactional to strategic by leveraging data, process optimization, and team development across the organization.

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