Product Analyst, Veeva CRM

Product Analyst

We are seeking a highly motivated Product Analyst with experience supporting pharmaceutical field processes. This role will partner with the Product Owner to translate business needs into functional and technical requirements and recommend how Veeva CRM can best support those needs through standard capabilities, process improvements, and targeted enhancements.

Responsibilities

• Work with the Product Owner and business stakeholders to create business requirements and user stories that ensure system functionality meets business needs.
• Partner with global teams to leverage existing solutions and platforms and help identify and evaluate new capabilities.
• Facilitate discussions and workshops with business partners to understand current and future business processes and requirements.
• Evaluate Veeva CRM solutions that meet business needs with minimal customization, recommending standard Veeva features whenever possible.
• Collaborate with technical teams and vendors to design and validate effective solutions.
• Stay current on new technologies, methodologies, industry practices, standards, and the Veeva CRM roadmap.
• Apply AI tools to improve daily work processes and productivity.

Education Minimum Requirement

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field.

Required Experience and Skills

• 3+ years of experience in business analysis, systems analysis, or technical analysis roles.
• Experience gathering and documenting business and functional requirements.
• Experience developing and coordinating user acceptance testing.
• Experience with Agile delivery methodologies and tools such as JIRA, Confluence, or similar platforms.
• Experience facilitating meetings and workshops.
• Strong analytical thinking and problem-solving skills.

Preferred Experience and Skills

• Experience in healthcare, life sciences, or another regulated environment requiring strong governance, privacy, compliance, and separation of promotional and non-promotional activities.
• Knowledge of CRM tools, preferably Veeva CRM.

Required Skills:

Agile Application Development, Agile Methodology, Business Analysis, Business Case Development, Business Processes, Computer Science, Customer Relationship Management (CRM) Software, Global Team Collaboration, Product Management, Requirements Management, Stakeholder Relationship Management, System Designs, User Acceptance Testing (UAT), Veeva CRM

Preferred

Skills:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please  if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.

For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement

The salary range for this role is $ - $. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at

You can apply for this role through  (or via the Workday Jobs Hub if you are a current employee). The Final date to receive applications for this position is stated on this posting.

Regular

No relocation

No visa sponsorship

Travel Requirements: 10%

Flexible Work Arrangements:
Hybrid

Requisition : R407581