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Director, AI-Driven Customer Intelligence & Platforms
Job in
Abington, Montgomery County, Pennsylvania, 19001, USA
Listed on 2026-08-15
Listing for:
Vertex, Inc.
Full Time
position Listed on 2026-08-15
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Vertex seeks a Director of Digital Customer Success Services to shape AI-powered strategies across onboarding, adoption, renewal, and expansion. You will drive intelligent automation, customer intelligence, and community programs while governing Gainsight and related platforms.
Leverage deep AI and data governance expertise to deliver scalable, data-driven customer success outcomes, align cross-functional teams, and implement an enterprise platform roadmap."
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