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Business Analyst

Job in Dauphin, Dauphin County, Pennsylvania, 17018, USA
Listing for: My3Tech
Full Time position
Listed on 2026-08-18
Job specializations:
  • Business
    Business Systems & Technology Analysis, Data Analyst
  • IT/Tech
    Business Systems & Technology Analysis, Data Analyst, IT Business Analyst
Job Description & How to Apply Below
Location: Dauphin

Business Analyst

The incumbent in this position will be responsible for assigned Business Analyst related functions in the areas of:
Business Process Reengineering (BPR);
Business Architecture Modeling;
Business Analysis;
Work in cooperation with Project Management;
Liaison with Business Partners program areas; collection and documentation of system requirements; coordinating and facilitating Joint Application Development (JAD) or Detail Design Sessions (DDS);
Component Integration Testing (CIT); organization of the User Acceptance Testing (UAT) including creation of Test Scripts; use of specialized software for tracking system changes, maintaining documentation, organizing testing efforts; creation of training and standard operating procedures materials.

The Department of State/Bureau of Professional Occupations and Affairs (DOS) desires an experienced senior business analyst to help oversee a mission-critical modernization project. This is a two-year project that will require significant amounts of time coordinating with the Department’s program area, Software development vendor and OA-IT/E  delivery center. Prior experience in Software Development and Implementation project is required. Familiarity with Project Management methodologies and/or managing & tracking a project against a project plan is highly preferred.

Incumbent will work closely with the assigned Project Manager (PM) in coordinating activities and staff schedules to support the PM and stay on schedule. The incumbent may also assist the PM with small tasks to ensure project is timely and may suggest or coordinate corrective action to ensure project completion on-time. Incumbent must be organized, self-motivated, able to meet deadlines and capable of working on multiple tasks at one time.

Must also effectively communicate, verbally, in writing, or via electronic media, and facilitate collaboration across the full range of executive, business, and technical resources.

The incumbent has advanced analytical lead responsibility for the following activities within the assigned project:

  • Plan, coordinate and facilitate session reviews of existing system and potential new system and/or system requirements.
  • Business Data Modeling; work in conjunction with DOS/BPOA Operations to identify data and data relationships and processes for inputs, outputs, roles, tasks, barriers, and constraints.
  • Analyze business process requirements and process diagram flows, review business policy and procedure documentation, create/update documentation as needed and review with DOS/BPOA Operations and E /OA- IT administrator resources.
  • Plan, organize, and implement testing efforts (to include planning, creating and executing test scenarios) for system integration testing (SIT) and User Acceptance Testing (UAT).
  • Performs Business Process Reengineering (BPR) including assessment of existing business processes (As-Is Assessment), determination of future state (To-Be Assessment and Requirements), BPR gap analysis and assessment, and the general and detailed system design activities needed to support the business systems.
  • Research, coordinate, write and/or present training and Standard Operating Procedures (SOP) materials at (low) technical and non-technical levels in conjunction with DOS/BPOA Operations.
  • Interact and provide as needed updates/presentations/reports for DOS/BPOA Executive staff including, (but not limited to): BPOA Operations, Deputy Commissioner and Commissioner;
    Deputy Secretary of Regulatory Programs, Exec. Deputy Secretary and Secretary of the Commonwealth.
  • Negotiate DOS/BPOA business requests depending upon complexity, priority and level of effort needed for resolutions. Foster productive communications between business partner and IT administrator resources to implement corrective solutions when issue (s) are identified. Escalates requests, as needed, to appropriate roles including the BPOA Operations Director, Project Manager, Technical Lead, or Application Developers.

The incumbent of this position must adhere to the Office of Information Technology Data Confidentiality Policy. This agreement is distributed electronically; it must be acknowledged…

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