Talent Program – Laboratory Operations AI & Digital Transformation – Intern

Job Description

The Future Talent Program features internships that last up to 12 weeks and will include one or more projects. These opportunities in our Research and Development Division can provide you with great development and a chance to see if we are the right company for your long-term goals. The Laboratory Operations AI & Digital Transformation Intern will support the Capital Asset Stewards team within our Company's Research Laboratories.

The Capital Asset Stewards team partners with laboratory, finance, procurement, and operational stakeholders to support the capital asset lifecycle, including capital planning, asset onboarding, lifecycle management, data quality, process compliance, and operational excellence. The intern will work with team members and stakeholders to understand current operational processes from both the Capital Asset Stewards and laboratory personnel perspectives. They will identify opportunities for AI-enabled improvements, assess the effectiveness and ease of use of existing institutional knowledge and training materials, and develop a prioritized roadmap for future automation and digital transformation initiatives.

As part of the internship, the intern will also select one improvement opportunity they identified and begin bringing it to life by outlining the proposed solution, validating feasibility with stakeholders, and defining practical next steps for implementation. This project is intended to deliver actionable recommendations that improve capital request quality, strengthen knowledge and training management, enhance user experience, and support responsible adoption of artificial intelligence across the capital asset lifecycle.

The role will provide exposure to business process analysis, stakeholder engagement, project management, data analysis, knowledge management, digital transformation, and executive communication within a fast-paced environment.

• Learn and document current capital asset operational processes and stakeholder touchpoints within the internal equipment lifecycle tool
• Interview stakeholders across laboratory operations, research, finance, and support functions
• Review existing documentation, training resources, tools, and knowledge repositories to identify gaps and improvement opportunities
• Analyze historical capital request information to identify recurring pain points, quality challenges, or process inefficiencies
• Develop current-state process maps and summarize opportunities for future transformation
• Assess potential artificial intelligence and automation use cases, including benefits, risks, implementation considerations, and responsible artificial intelligence practices
• Build a prioritized transformation roadmap and recommendation set for future digital initiatives
• Prepare and deliver an executive-level presentation summarizing findings, recommendations, and proposed next steps

Candidates must be currently pursuing a Bachelor's or Master's degree in business administration, management information systems, information technology, data analytics, industrial engineering, operations management, supply chain management, computer science, engineering, or a related field.

• Strong analytical and problem-solving skills
• Ability to gather, organize, and synthesize information from multiple sources
• Strong written and verbal communication skills
• Comfort engaging with technical and non-technical stakeholders
• Proficiency with Microsoft Office applications, including PowerPoint and Excel
• Ability to work independently while managing multiple priorities and deadlines
• Interest in business process improvement, digital transformation, artificial intelligence, automation, or emerging technologies
• Curiosity and…