Continuous Improvement Specialist

Pengate Handling Systems is a full-service provider of material handling equipment and solutions, helping businesses move, store, and manage products more efficiently. We design, build, and install conveyors, automation systems, and custom storage solutions tailored to each client’s operational needs. Our projects improve workflow, boost productivity, and enhance safety, delivering real, measurable results. With expertise across industries, we combine engineering know-how with hands-on experience to create systems that solve complex challenges and keep businesses running smoothly.

Pengate is seeking a Continuous Improvement Specialist to support and advance operational excellence initiatives across our branches. This role plays a key part in driving process standardization, improving operational efficiency, and fostering a culture of continuous improvement aligned with Lean principles, ASEC standards, and corporate objectives. The ideal candidate thrives in both hands-on, on-site environments and analytical, administrative work.

• Support and facilitate Lean and continuous improvement initiatives, including Kaizen events, A3 problem solving, standard work development, and waste reduction activities.
• Participate in improvement projects focused on safety, quality, productivity, operational efficiency, and customer experience.
• Conduct on-site assessments, Gemba walks, and process observations to identify gaps, inefficiencies, and improvement opportunities.
• Collect and analyze current-state processes; help design and implement improved future-state workflows.
• Develop, update, and maintain standardized work instructions, SOPs, visual management tools, job aids, and training documentation.
• Support the rollout of new or revised processes, ensuring teams understand expectations and have the tools needed for successful adoption.
• Track, analyze, and report on key performance indicators (KPIs) to measure the effectiveness of improvement efforts.
• Assist leaders and frontline teams with problem-solving by applying Lean tools and structured root-cause methodologies.
• Promote a culture of continuous improvement by encouraging employee engagement, idea generation, and frontline problem-solving.
• Identify, document, and share best practices across branches to drive consistency and organizational learning.
• Support onboarding and training related to new processes, systems, tools, and standard work.

• Strong interest in continuous improvement, process improvement, and operational excellence.
• Excellent collaboration skills with the ability to work effectively across cross-functional teams.
• Clear communication skills and the ability to listen, ask questions, and share ideas.
• Comfort observing processes, identifying opportunities, and supporting hands-on change in operational environments.
• Organized, detail-oriented, and able to manage multiple priorities.
• Positive, adaptable mindset with a desire to improve how work gets done.
• Willingness to learn and apply Lean concepts, tools, and problem-solving approaches.

• Associate’s or Bachelor’s degree in a related field or equivalent practical experience.
• 2-3 years of experience in operations, service process improvement, or related environments preferred but not required.
• Exposure to Lean, continuous improvement, or structured problem-solving concepts (Kaizen, A3, standard work, etc.).
• Experience supporting improvement initiatives, documenting processes, or participating in cross-functional projects.
• Comfortable working with basic data, metrics, or performance indicators.

• Impactful Work:
  Your ideas and improvements directly influence operations, efficiency, and customer experience across multiple branches.
• Continuous…