Events and Logistics Coordinator; Our Closet Neighborhood

Summary

The Events and Logistics Coordinator plays a critical role in the successful planning, coordination, and delivery of Our Closet pop-up clothing shops throughout Philadelphia. This position is responsible for managing all aspects of pop-up operations, including event logistics, inventory preparation and transportation, volunteer coordination, shopper experience, community outreach, and partner engagement.

The Events and Logistics Coordinator ensures that each pop-up shop provides a welcoming, organized, and dignified shopping experience for individuals and families accessing services. This position works closely with volunteers, host agencies, community partners, donors, and JFCS staff to support program operations, maximize community impact, and advance the mission of providing clothing and related resources to vulnerable populations. In addition to coordinating pop-up events, the Pop-Up Coordinator supports inventory management, prepares crisis and reentry clothing packages, maintains program records, and serves as a community ambassador for Our Closet and JFCS.

• Coordinate, prepare, and oversee assigned Our Closet pop-up clothing shops from planning through completion.

• Manage assigned event logistics, including assisting with scheduling, site coordination, inventory selection, transportation, setup, shopper flow, event breakdown, and preparing and distributing marketing and promotional materials to increase community awareness and participation.

• Coordinate event inventory needs with the Operations & Inventory Coordinator, including identifying the types and quantities of clothing needed for assigned events and assisting with inventory selection, packing, loading, and transportation to the event site.

• Serve as the primary on-site coordinator during pop-up events, ensuring smooth operations and a positive experience for shoppers, volunteers, and host partners.

• Collaborate with host agencies and community partners to ensure site readiness and successful event execution.

• Monitor shopper volume, inventory levels, and operational needs during events and make real-time adjustments as necessary.

• Ensure pop-up shops provide a welcoming, organized, safe, and dignified environment for all participants.

• Identify opportunities to improve the shopper experience and increase community impact.

• Coordinate the selection, preparation, packing, transportation, and replenishment of inventory for pop-up events.

• Manage inventory operations, including receiving, sorting, organizing, storing, and distributing donated clothing and accessories.

• Prepare and organize merchandise to ensure pop-up shops are visually appealing, well-stocked, and aligned with program standards.

• Maintain accurate inventory records and assist with inventory tracking and reporting.

• Assist with loading, unloading, transporting, and organizing clothing, supplies, racks, and event equipment.

• Support warehouse organization and maintain a clean, safe, and efficient work environment.

• Recruit, schedule, and coordinate volunteers to support pop-up events, sorting projects, and special initiatives.

• Provide volunteer orientation, training, supervision, and ongoing support.

• Delegate volunteer assignments and oversee volunteer activities during pop-up shops and service projects.

• Foster a positive volunteer experience through effective communication, coaching, and recognition efforts.

• Lead volunteer sorting events and service projects, including occasional evenings and weekends.

• Conduct outreach to social service agencies, schools, businesses, faith communities, and community organizations to promote Our Closet services and pop-up events.

• Develop and maintain relationships with host sites and community partners to support event scheduling and expansion opportunities.

• Represent Our Closet and JFCS professionally at community meetings, events, and outreach activities.

• Assist with identifying new host locations, referral partnerships, and community resources that enhance program impact.

• Support relationship-building efforts with donors, volunteers, community organizations, and stakeholders.

• Prepare and coordinate the distribution of crisis clothing packages and reentry clothing packages for program participants.

• Collaborate with staff and community partners to…