Customer Service Returns Specialist PT

Are you looking for a dynamic and rewarding career with a growing company? Lancaster Archery Supply was established in 1983 and has sustained growth year over year. Our team comes together every day to meet the needs of our customers and each employee is valued as a member of our archery family. We work hard to provide good benefits and a positive work environment.

We look forward to your interest in joining our team.

The Part Time Customer Service Returns Specialist is responsible for processing returns received back to Lancaster Archery on a daily basis. The Customer Service Returns Specialist will work onsite within the customer service department reporting to the Customer Service Manager.

• Process all incoming returns on a daily basis
• Answer return tickets and review RMA requests
• Add non-new condition returns to the outlet
• Assist with warranty claims
• Other duties and special projects as assigned by management

• Basic computer skills, including experience with Microsoft Office
• Detail oriented with strength in multi-tasking
• Strong ability to communicate professionally both verbally and in writing with customers and employees
• Strong work ethic, self-motivating and able to work independently and in a team
• Desire to uphold values and integrity of the company through sound ethical decisions