More jobs:
BDC Agent
Job in
Downingtown, Chester County, Pennsylvania, 19335, USA
Listed on 2026-06-02
Listing for:
Jeff D'Ambrosio Auto Group
Full Time, Part Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual -
Sales
Inside Sales, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Be the First Point of Contact for a High-Volume Dealership
Jeff D'Ambrosio Auto Group is looking for motivated, professional, and customer-focused BDC Agents to join our growing team. As a BDC Representative, you'll handle inbound and outbound communications, set appointments, and help drive traffic to one of the busiest dealerships in the region.
What You'll Do
- Answer incoming calls, internet leads, and customer inquiries promptly
- Make outbound calls, texts, and emails to follow up with customers
- Schedule sales and service appointments
- Confirm and manage daily appointment schedules
- Maintain accurate customer records in CRM
- Follow up with unsold leads and missed appointments
- Work closely with the sales and service teams to ensure a smooth customer experience
- Strong phone and communication skills
- Comfortable handling high call volume and multitasking
- Basic computer skills and ability to learn CRM systems quickly
- Positive attitude and strong work ethic
- Sales, customer service, or call center experience is a plus
- Automotive experience is helpful, but not required
- Competitive hourly pay + bonus opportunities
- Full-time and part-time positions available
- Health, dental, and vision insurance (full-time)
- 401(k) with company match
- Paid time off
- Ongoing training and career growth opportunities
We're known for high volume, aggressive pricing, and a team-first culture. Our BDC plays a critical role in our success, and we provide the tools and support to help you succeed.
If you're energetic, organized, and ready to grow in the automotive industry-apply today and join the Jeff D'Ambrosio team.
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