More jobs:
Receptionist Dispatcher
Job in
Loretto, Cambria County, Pennsylvania, 15940, USA
Listed on 2026-07-09
Listing for:
Inspection Cleaning & Restoration Corp
Full Time
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Inspection Cleaning & Restoration Corp - - Responsibilities:
Promptly receive and enter lead calls and job referrals (First Notice of Loss - FNOL) into the system, ensuring accuracy and completeness.;
Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a friendly and professional demeanor when interacting with customers.;
Handle general phone calls and greet visitors to the office, ensuring a positive and welcoming experience.;
Efficiently dispatch and track lead calls and job referrals to appropriate operational teams, ensuring timely response and resolution.;
Regularly review and analyze the Work in Progress (WIP) board to identify trends, bottlenecks, or areas for improvement in the dispatching process.
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