Onsite Support Representative
Job in
Abington, Montgomery County, Pennsylvania, 19001, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Responsibilities
- Provide onsite support to our customers, who include patients and hospital staff, to ensure services meet or exceed customers’ expectations
- Collaborate with other team members to troubleshoot and resolve any issues affecting services
- Familiarize customers with the use of our interactive system and its features
- Replace small defective equipment as needed (tv, pillow speakers, phones)
- Perform other related duties as assigned.
- Exceptional customer service and communication skills
- Be self‑motivated and able to work independently in a fast‑paced environment
- Basic computer skills
- Customer service experience 1 year is preferred
- High school diploma or equivalent
- Ability to work onsite at hospitals daily and travel between each location as needed
- Must be able to lift 25 lbs. and climb a 6-foot ladder
- Must meet hospital requirements for immunizations and screenings; this includes COVID-19 vaccination and Flu vaccination
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