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Regional Director, Customer Service – Global CX Leader

Job in Egypt, Lehigh County, Pennsylvania, USA
Listing for: Mheducation
Full Time position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below
Location: Egypt

Mheducation is seeking a Director, Customer Service for regional leadership across EMEA and APAC. You will ensure a consistent customer experience and align operations with global strategies.

The ideal candidate has extensive experience in customer service leadership, is fluent in English and Arabic, and leads hybrid service models. You will play a critical role in driving performance and improvements while managing relationships with global partners.

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