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Dealer Services Specialist II - Manheim Pennsylvania

Job in Manheim, Lancaster County, Pennsylvania, 17545, USA
Listing for: Cox Enterprises
Full Time position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Location: Manheim

Love cars? Love people? You might just love this job. We’re on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.

This isn’t your average desk job. You’ll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day — keeping everything running like a well-oiled machine.

Perks? You bet:
  • Competitive pay

  • Referral bonuses once you’re on board

  • 30+ days of paid vacation and company holidays per year (from day
    1)

  • Great healthcare benefits from day 1

  • 10 days of free child or senior care through

  • Generous 401(k) with up to 8% company match

  • Employee discounts on hundreds of items

  • Great coworkers who love being part of a team

At Cox, we believe in being transparent – [ for our benefits overview]

Here’s what you’ll be doing:
  • Concentration in online vehicle exchange

  • Promoting Manheim’s awesome products and services

  • Support digital sales and transactions

  • Negotiating bids and consulting on pricing,

  • Solving problems and being the friendly face our clients count on

Who You Are:

Quick thinker, problem solver, relationship builder — and ready to make every auction day a success.

Minimum:
  • A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification or 5 years of experience in a related field.

  • Strong communication and interpersonal skills.

  • The ability to perform at a high level and adapt within a fast-paced team environment.

  • The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.

  • Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus

Preferred:
  • 1 to 3 years of auction experience or 2 to 4 years of dealership experience.

  • Previous experience in sales support role.

  • Bilingual English/Spanish a plus

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