Client Order Specialist

Client Order Specialist

Proxy has partnered with a growing company to hire a Client Order Specialist! This is a long-term contract position. The Customer Order Specialist will be responsible for managing the receipt and distribution of customer orders for multiple business units. This position requires strong organizational skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

• Receive and review incoming emails in the customer relations inbox for all business units.
• Acknowledge purchase orders (POs) and return them to customers with appropriate stamps and terms and conditions.
• Distribute purchase orders and correspondence to the correct regional or country teams or designated Customer Service Experts.
• Identify and escalate rush or priority orders requiring immediate attention.
• Verify key data points by comparing purchase orders with master data fields to ensure accuracy.
• Establish and maintain customer portals such as Ariba, Corcentric 360, Coupa, Taulia, and others.
• Support the customer service team by performing various administrative tasks and transactions related to order management and customer support.

Qualifications:

• Previous experience in order management, customer service, or sales support.
• Strong attention to detail and accuracy in data entry and document handling.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Experience with customer portals (e.g., Ariba, Coupa, Taulia) preferred.
• Proficiency in Microsoft Office Suite and general ERP systems a plus.