Order Entry​/Customer Service

Customer Service Associate

Our client in Aston is seeking a Customer Service Associate to join their team!

• Monday-Friday 8am-5pm
• $50-$55k per year salary
• Business Casual work environment

• Answer incoming customer phone calls and assist with inquiries
• Respond to customer emails in a professional and timely manner, providing clear solutions and support
• Accurately enter, update, and process customer orders within our order management systems
• Verifying billing details, process payments, and maintain accurate financial records related to orders
• Provide administrative support to the sales team
• Assist with general office tasks as needed

• Strong communication skills, both verbal and written
• Professional and friendly phone presence
• Excellent organizational skills and attention to detail
• Ability to multitask and prioritize effectively
• Strong customer service mindset
• Proficiency with Microsoft Office, including Outlook, Excel, and Word
• Previous administrative, customer service, or office experience preferred
• Must be able to pass background check

People Share is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics. People Share provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws.

This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.