Large Animal Customer Service Representative
Listed on 2026-09-21
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Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Outdoor/Nature/Animal Care
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Large Animal Customer Service RepresentativePart Time Customer Service Rep Quakertown Veterinary Clinic, Quakertown, PA, US
2 days ago Requisition
Salary Range: $16.00 To $18.00 Hourly
Large Animal Customer Service Representative (Part-Time)
Quakertown Veterinary Clinic is seeking a friendly, organized, and professional Customer Service Representative to join our Large Animal Reception team.
If you enjoy working with people, thrive in a busy environment, and have an appreciation for horses and farm animals, we'd love to hear from you. As part of our 24/7 veterinary hospital, you'll play an important role in creating a positive experience for clients while supporting our large animal veterinarians and staff.
Our team is committed to providing compassionate, high-quality veterinary care and outstanding customer service every step of the way.
What You'll DoAs a member of our reception team, you'll help ensure the day-to-day operation of the large animal service runs smoothly.
Responsibilities include:
- Answering incoming phone calls in a courteous and professional manner
- Assisting clients with questions and directing inquiries to the appropriate team members
- Welcoming clients and managing the check-in and check-out process
- Scheduling appointments and maintaining an organized daily schedule
- Entering and updating client and patient records accurately
- Preparing invoices and processing payments
- Performing general administrative tasks, including filing, email, mail handling, and maintaining records
- Completing and organizing required state documentation
- Part-time position
- Previous experience in customer service, reception, or a client-facing role is required
- Strong verbal and written communication skills
- Excellent organizational skills with the ability to manage multiple tasks efficiently
- A positive, team-oriented attitude and a commitment to providing exceptional customer service
- Comfort working in a veterinary setting; experience with large animals is helpful but not required
- Professional communication, appearance, and conduct
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