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Government CX Lead: Customer Success & Solutioning

Job in Home, Indiana County, Pennsylvania, 15747, USA
Listing for: Peraton
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 86000 - 138000 USD Yearly USD 86000.00 138000.00 YEAR
Job Description & How to Apply Below
Location: Home

Peraton is seeking a Customer Success Lead to support the Texas Department of Information Resources (DIR). The role focuses on customer experience, agency engagement, customer advocacy, solutioning, and service evolution across the Texas Private Cloud program.

The role partners with the Account Director to drive ITIL 4 Engage activities, develop agency-level CX plans, and lead migration workshops, with relocation to the Austin or San Angelo area as applicable.

For the Government CX Lead:
Customer Success & Solutioning position at Peraton, we are reviewing applications now.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Government CX Lead:
Customer Success & Solutioning role at Peraton, based in Home, PA, United States.

We are looking to fill the Government CX Lead:
Customer Success & Solutioning position at Peraton in Home, PA, United States.

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