Patient Services Representative

Overview

Pay: Up to $19/Hour

Children's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.

As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.

Monday-Thursday: 7:45am-5:00pm;
Friday's - As needed basis

Plymouth Meeting, PA

• Provide welcoming, prompt, and respectful customer service to patients and families upon arrival and dismissal.
• Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized.
• Filing and scanning medical documents and office forms as directed.
• Verifying all patient demographic, health, pharmacy, and insurance information.
• Schedule and confirm patient appointments
• Cleaning the front office work area and other maintenance assignments as directed

• Motivated and willing to learn on the job
• Experience working in the front desk area of a medical/dental practice preferred
• Strong customer service skills; ability to communicate well
• Demonstrated desire to work with children in a pediatric setting
• Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

• Medical and Vision Insurance:
  You re eligible starting the first month after you join.
• Dental Coverage:
  Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match:
  We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays:
  Take the time you need to relax and recharge.
• Employee Referral Program:
  Earn rewards for bringing talented individuals to our team.
• Big savings, big perks:
  Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance:
  We understand the importance of furry family members too.
• Cutting-edge Technology and Training:
  We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options:
  Protect yourself and your loved ones with our coverage options.

Children’s Dental Health

Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients – from infants to adolescents—in fun, welcoming environments designed specifically for the needs of children.

We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.

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